Terms & Conditions of Purchase of a SimpleSite Subscription or Service
Please read the following terms and conditions of purchase of SimpleSite subscriptions and website services carefully before using a SimpleSite website or buying SimpleSite subscriptions. By using SimpleSite’s website service and by agreeing to purchase a subscription for our website services, you declare that you have read, understood and accepted these terms and conditions. If you do not agree with these terms and conditions please do not use the SimpleSite online products and website services.
(If you are already a SimpleSite user and contact us, we request you include your SimpleSite website address in your email, and email us from the email address you used to make your SimpleSite.)
All payment relates directly to the SimpleSite PRO or SimpleSite E-commerce subscription and all additional purchases and product features that fall under this subscription. A description of the subscription being purchased, the price of the subscription and the duration of the subscription is stated at the time of purchase.
Your SimpleSite PRO or SimpleSite E-commerce subscription is set to renew automatically at the regular subscription price to ensure that your website’s online presence is uninterrupted and does not expire. This means that you will automatically be charged 10 days before the expiration date of the PRO or E-commerce subscription period.
You can cancel the automatic renewal service at any time by clicking on the “Your Subscription” menu tab, when you are logged in to SimpleSite. The latest date to cancel the automatic renewal and avoid future charges is 10 days before the expiration date of your PRO or E-commerce subscription.
Only valid SimpleSite PRO subscribers can have a domain name for a SimpleSite website.
If we are unable to automatically renew your subscription we will inform you by email 10 days before your PRO or E-commerce subscription expires. You will then be asked to login to SimpleSite and make the payment for the next subscription period.
You can review previous payments and print receipts by clicking “Your Subscription” when you are logged in to SimpleSite.
As a SimpleSite customer you are at all times granted access to the free SimpleSite Basic platform. SimpleSite customers can gain access to the SimpleSite PRO and/or E-commerce platform when SimpleSite has registered a subscription payment. When a payment is made using online payment systems e.g. a credit card, you will have immediate access as soon as your payment has been verified. Other payment types may take some days to process before access is granted.
SimpleSite PRO and E-commerce subscribers have a 14 day right of cancellation after the subscription has been purchased. If you use the service or product during this 14 day period, then your right of cancellation period is invalidated.
SimpleSite E-commerce customers can also choose to downgrade to a SimpleSite PRO subscription within the 14 days cancellation period. However it isn’t possible to downgrade from a SimpleSite PRO subscription to the free SimpleSite Basic platform.
A compensation claim cannot exceed the original PRO or E-commerce subscription price. Please note that the online product purchased is only for use by the customer and may not be shared or lent out by password sharing, transferred, resold or in any other way redistributed.
SimpleSite reserves the right to suspend and/or terminate any purchase of online products if SimpleSite discovers that third parties are using promotional offers for unauthorized financial gain or commission.
Downtime means periods of unavailability or limited availability of the SimpleSite online service. SimpleSite does not guarantee availability of the service and cannot be held responsible for any downtime or difficulties in accessing the service, which can occur occasionally for updates and maintenance. Furthermore SimpleSite is not responsible for any downtime caused by third party providers, Internet providers etc. or for downtime caused by Force Majeure.
SimpleSite reserves the right to change these Terms and Conditions. SimpleSite reserves the right to change subscription prices at a minimum of fifteen (15) days notice. We reserve the right to require you to change your login details whether for security or any other reason.